Contact Details

Contact Number

087 943 2278

Address

Unit 1, Westlake Square, 
Westlake, Cape Town

After Hours Support

060 936 3447

Submit a Ticket

Frequently asked questions

What is the SMB VPS offering?

Our SMB VPS offering is a South African hosted virtual server solution designed for small to mid-sized businesses. You get dedicated resources, full control, and fast local performance — ideal for hosting applications, databases, or remote desktops.

Customer Reviews

Why our customers love our services

Five star support!

"It’s very easy to get hold of Metrofile Cloud. If I need to contact them, they answer at any time of the day or night. They are always readily available to assist. Whenever we have any difficulties – which is very seldom – they explain exactly what it is and how to fix it."

Support - Five star support!
Nashtheer Sankar

SA Taxi

Great Hosting Company

"BOS Brands was busy upgrading its accounting package, however, due to the backups that were needed, we ran out of space. They jumped on the call and added additional space for us and we were able to complete our backups and upgrade our system. The service we received was efficient, professional and effective."

Support - Great Hosting Company
Arno Fouché

BOS Brands

Very Helpful Support

"We’ve been with Metrofile Cloud since 2007 and have always received nothing but value through their product offerings. We at Pilot trust them to back up more than 800 clients’ Point of Sale systems every day, including Spur, John Dory and Panarottis. Metrofile Cloud is easy to deal with because everybody’s always willing to assist and their dedicated support is outstanding. We’d highly recommend Metrofile Cloud for any size of enterprise."

Support - Very Helpful Support
Glenn Miller

Managing Director

High Quality Service

"Our computers were stolen and we were required to restore our backup. They told us exactly what to do and retrieved the backup for us with no issues. Keagan Thomas is an asset to Metrofile Cloud as he has excellent technical skills and customer service."

Support - High Quality Service
Sashen Reddy

GlasFit Ballito

Service Level, Levels!

"Friendly, quick service, and a fast response with information. Just a pleasure to work with."

Support - Service Level, Levels!
Tharley Du Toit

Sales Administrator

Simply Amazing

"While dealing with Jared from Metrofile Cloud's office I’ve been blown away by his hands-on approach, efficiency, helpfulness and patience in sorting out the implementation phase for our business. He’s communicated the complexities of the technical side to a lay person such as me in such a down to earth way that it’s given me a lot of confidence and assurance. He’s also liaised with our IT service providers, working with the tech people on our behalf. His service has been exceptional and he’s a real asset to Metrofile Cloud."

Support - Simply Amazing
Jane Fernandes
Pescaluna

Five star support!

"It’s very easy to get hold of Metrofile Cloud. If I need to contact them, they answer at any time of the day or night. They are always readily available to assist. Whenever we have any difficulties – which is very seldom – they explain exactly what it is and how to fix it."

Support - Five star support!
Nashtheer Sankar

SA Taxi

Great Hosting Company

"BOS Brands was busy upgrading its accounting package, however, due to the backups that were needed, we ran out of space. They jumped on the call and added additional space for us and we were able to complete our backups and upgrade our system. The service we received was efficient, professional and effective."

Support - Great Hosting Company
Arno Fouché

BOS Brands

Very Helpful Support

"We’ve been with Metrofile Cloud since 2007 and have always received nothing but value through their product offerings. We at Pilot trust them to back up more than 800 clients’ Point of Sale systems every day, including Spur, John Dory and Panarottis. Metrofile Cloud is easy to deal with because everybody’s always willing to assist and their dedicated support is outstanding. We’d highly recommend Metrofile Cloud for any size of enterprise."

Support - Very Helpful Support
Glenn Miller

Managing Director

High Quality Service

"Our computers were stolen and we were required to restore our backup. They told us exactly what to do and retrieved the backup for us with no issues. Keagan Thomas is an asset to Metrofile Cloud as he has excellent technical skills and customer service."

Support - High Quality Service
Sashen Reddy

GlasFit Ballito

Service Level, Levels!

"Friendly, quick service, and a fast response with information. Just a pleasure to work with."

Support - Service Level, Levels!
Tharley Du Toit

Sales Administrator

Simply Amazing

"While dealing with Jared from Metrofile Cloud's office I’ve been blown away by his hands-on approach, efficiency, helpfulness and patience in sorting out the implementation phase for our business. He’s communicated the complexities of the technical side to a lay person such as me in such a down to earth way that it’s given me a lot of confidence and assurance. He’s also liaised with our IT service providers, working with the tech people on our behalf. His service has been exceptional and he’s a real asset to Metrofile Cloud."

Support - Simply Amazing
Jane Fernandes
Pescaluna

Five star support!

"It’s very easy to get hold of Metrofile Cloud. If I need to contact them, they answer at any time of the day or night. They are always readily available to assist. Whenever we have any difficulties – which is very seldom – they explain exactly what it is and how to fix it."

Support - Five star support!
Nashtheer Sankar

SA Taxi

Great Hosting Company

"BOS Brands was busy upgrading its accounting package, however, due to the backups that were needed, we ran out of space. They jumped on the call and added additional space for us and we were able to complete our backups and upgrade our system. The service we received was efficient, professional and effective."

Support - Great Hosting Company
Arno Fouché

BOS Brands

Very Helpful Support

"We’ve been with Metrofile Cloud since 2007 and have always received nothing but value through their product offerings. We at Pilot trust them to back up more than 800 clients’ Point of Sale systems every day, including Spur, John Dory and Panarottis. Metrofile Cloud is easy to deal with because everybody’s always willing to assist and their dedicated support is outstanding. We’d highly recommend Metrofile Cloud for any size of enterprise."

Support - Very Helpful Support
Glenn Miller

Managing Director

High Quality Service

"Our computers were stolen and we were required to restore our backup. They told us exactly what to do and retrieved the backup for us with no issues. Keagan Thomas is an asset to Metrofile Cloud as he has excellent technical skills and customer service."

Support - High Quality Service
Sashen Reddy

GlasFit Ballito

Service Level, Levels!

"Friendly, quick service, and a fast response with information. Just a pleasure to work with."

Support - Service Level, Levels!
Tharley Du Toit

Sales Administrator

Simply Amazing

"While dealing with Jared from Metrofile Cloud's office I’ve been blown away by his hands-on approach, efficiency, helpfulness and patience in sorting out the implementation phase for our business. He’s communicated the complexities of the technical side to a lay person such as me in such a down to earth way that it’s given me a lot of confidence and assurance. He’s also liaised with our IT service providers, working with the tech people on our behalf. His service has been exceptional and he’s a real asset to Metrofile Cloud."

Support - Simply Amazing
Jane Fernandes
Pescaluna